Widgets sometimes do not show data because the query did not fetch results. Here are some possible reasons why the query did not return results:
- The dataset is empty.
- The filter used in the query has no corresponding data to return.
- The query used in the widget is wrong.
- There is an exception in the code.
Below is a sample widget without data.
The following are specific error codes you may encounter along with their descriptions.
| Error Code | Description | Next Step |
| 1001 |
SQL timeout in the widget |
Check and modify the datasource query of the widget. |
| 1002 |
SQL rate limiting in the widget |
Please wait a moment and refresh the widget. |
| 1003 |
SQL runtime exception in the widget (e.g., SQL concatenation) |
Submit a support request |
| 1004 |
Unknown SQL error in the widget |
Submit a support request |
| 1005 |
Incorrect parameters or data structure in SQL in the widget (e.g., null pointer, etc.) |
Submit a support request |
| 1006 |
Gateway timeout |
Check and modify the datasource query of the widget. |
| 1007 |
Query service is being published |
Please wait a moment and refresh the widget. |
| 10054 |
Division by zero error in SQL |
Check and modify the datasource query of the widget. |