Connections need to be removed from Integrations when a client stops using the connected software. This page shows how to do this.
Perform the following procedure to remove a connection:
1. Log in to MSPbots as an administrator and navigate to Settings > Get Started.
2. When the About Your MSP view appears, go to the section that the software belongs to. For example Other Software.
3. Uncheck the software that needs to be disconnected. For example, remove the checkmark on Liongard to disconnect it from MSPbots.
4. Click Save.
5. Verify if the disconnection is successful:
a. Switch to the client's view and go to Integrations.
b. Navigate to Other Available Integrations. The removed software should be found here. If it were Liongard, it should appear in this section.