Connections need to be removed from Integrations when a client stops using the connected software. This page shows how to do this.
Perform the following procedure to remove a connection:
- Log in to MSPbots as an administrator and navigate to Settings > Get Started.
- When the About Your MSP view appears, go to the section where the software belongs to. For example, Other Software.
- Click the software to remove its selection and disconnect it from MSPbots. For example, click on Liongard to discontinue the integration.
- Click Save.
- Verify if the disconnection is successful.
- Switch to the client's view and go to Integrations.
- Navigate to Other Available Integrations. The removed software should be found here. For example, if you removed Liongard, it should appear in this section.
- Remove the integration information by clicking the ellipsis ... button and selecting Remove.