An IT Glue integration with MSPbots maximizes the use of MSPbots automations and dashboards to achieve efficiency, transparency, and consistency for your company. Use this article as a guide to connecting IT Glue to MSPbots.
How to set up the MSPbots integration with IT Glue
1. Obtain the required field values when connecting to IT Glue integration
- Configure a domain name in IT Glue server. For example, the API server for IT Glue in the US is api.itglue.com.
- Create an API key.
- Log in to IT Glue as an administrator.
- Click Account at the top menu bar.
- Select Settings from the left navigation.
- Select the API Keys tab.
- Click the plus sign to create a new API key.
- Enter a Name for the key (Example: MSPbots).
- Select the Password Access checkbox.
If the Password Access checkbox is not selected, the integration will not work and will return an error in MSPbots. - Click Generate API Key. The key is generated.
- Make a note of the API key somewhere safe.
2. Sync IT Glue to MSPbots
- Log in to MSPbots as an administrator.
- Navigate to Integrations in the MSPbots app.
- Search for IT Glue and click it to open the connection settings.
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Fill in the following fields.
- Server - Your IT Glue API server address. Enter api.itglue.com by default.
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API Key - Enter the API key value you recorded in step 2.i.
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Click Save and Sync.