MSPBots WIKI : BVOIP Public Widgets
These BVOIP widgets in published and alpha versions are ready for use.
In total, there are 23 publish/alpha widgets
Name | Description | Created Date | Last updated |
---|---|---|---|
Outbound Call Goals | A progress tracker for outbound calls today | Aug 31, 2022 | Dec 10, 2022 |
Calls by Queue - Last 7 Days | A pie chart showing the breakdown of calls by queue in the last 7 days including today | Aug 31, 2022 | Dec 10, 2022 |
Busy Hours Heatmap - Last 30 Days | A heatmap of calls by hour in the last 30 days including today | Aug 31, 2022 | Dec 10, 2022 |
Busy Hours Heatmap - Last 7 Days | A heatmap of calls by hour in the last 7 days including today | Aug 31, 2022 | Dec 10, 2022 |
Frequent Callers - Last 7 Days | A table listing the count of calls in the last 7 days, including today, by originated name | Sep 01, 2022 | Dec 10, 2022 |
Unanswered Queue Calls - Current Week | A card number displaying the count of unanswered queue calls in the current week | Aug 31, 2022 | Dec 10, 2022 |
Unanswered Queue Calls - Current Day | A card number displaying the count of unaswered queue calls today | Aug 31, 2022 | Dec 10, 2022 |
Agents Answered Calls - Today | A table listing the count of agents answered calls today by destination name | Aug 31, 2022 | Dec 10, 2022 |
Talk Time - Last 30 Days | A table listing the total talk time in minutes in the last 30 days, including today, by destination name | Sep 01, 2022 | Dec 10, 2022 |
Frequent Callers - Today | A table listing the count of calls today by originated name | Aug 31, 2022 | Dec 10, 2022 |
Frequent Callers - Last 30 Days | A table listing the count of calls in the last 30 days, including today, by originated name | Sep 01, 2022 | Dec 10, 2022 |
Talk Time - Today | A table listing the total talk time in minutes today by destination name | Sep 01, 2022 | Dec 10, 2022 |
Race to Answer Leaderboard - Last 7 Days | A table listing the destination name and the average seconds to talk in the last 7 days, including today, of the leading agents | Aug 31, 2022 | Dec 10, 2022 |
Agents Answered Calls - Last 7 Days | A table listing the count of agents answered calls in the last 7 days including today by destination name | Aug 31, 2022 | Dec 10, 2022 |
Calls by Queue - Last 30 Days | A pie chart showing the breakdown of calls by queue in the last 30 days including today | Aug 31, 2022 | Dec 10, 2022 |
Race to Answer Leaderboard - Today | A table listing the destination name and the average seconds to talk today of the leading agents | Aug 31, 2022 | Dec 10, 2022 |
Race to Answer Leaderboard - Last 30 Days | A table listing the destination name and the average seconds to talk in the last 30 days, including today, of the leading agents | Aug 31, 2022 | Dec 10, 2022 |
Calls by Queue - Today | A pie chart showing the breakdown of calls by queue today | Aug 31, 2022 | Dec 10, 2022 |
Unanswered Queue Calls - Current Month | A card number displaying the count of unanswered queue calls in the current month | Aug 31, 2022 | Dec 10, 2022 |
Talk Time - Last 7 Days | A table listing the total talk time in minutes in the last 7 days, including today, by destination name | Sep 01, 2022 | Dec 10, 2022 |
Agents Answered Calls - Last 30 Days | A table listing the count of agents answered calls in the last 30 days including today by destination name | Aug 31, 2022 | Dec 10, 2022 |
Busy Hours Heatmap - Today | A heatmap of calls by hour today | Aug 31, 2022 | Dec 10, 2022 |
bvoip Queues | A slicer for bvoip Queues | Sep 14, 2022 | Dec 10, 2022 |