Widgets

The Grid widget shows relationships and patterns between data. You can use it to display structured data and compare or categorize data in rows and columns, allowing readers to easily find and understand information.

The HTML Editor widget allows you to present data like geographic information, headers and logos, image galleries, live updates, multi-media content, search boxes, social media feeds, and timelines and calendars. 

The Funnel widget helps visualize processes involving a series of steps where items progressively decrease in quantity as they move from one stage to the next. Some examples of data for funnel widgets are the sales conversion process from lead generation to sale, conversion rates from trial to product purchase, and issue resolution from ticket submission to closure. 

The Crud (create, read, update, delete) Form widget is ideal for managing structured data that needs to be frequently manipulated by users. Some examples of data that could use this widget type are employee records, product listings, and customer information.

The Form View widget is ideal for presenting data that requires structured user input and is useful for collecting, displaying, or editing a set of related data fields. 

Some examples of data presented using this widget type are multi-step process forms like: 

• online checkout, application processes, or wizards
• questionnaires and surveys
• forms with fields like checkboxes, radio buttons, or text areas

Card Number widgets are ideal for displaying critical data points or metrics that need to be quickly understood at a glance. Some examples of data that can use this widget type are: 

• KPIs like revenue, profit, and conversion rate 
• Real-time data like stock prices, active users, and server status 

The Progress Tracker widget helps track the completion of a task, project, and process over time. Some examples of processes and workflows that can use this widget type are the onboarding process, project milestones. and ticket resolution.

The Scatter Widget displays the relationship between two numerical values, where one set is represented along the x-axis and the other along the y-axis. Some examples of data that can be effectively represented by the Scatter widget are response time vs. client satisfaction, number of tickets vs. resolution,  and client size vs. monthly revenue. 

A Tree Map widget displays hierarchical data and the relative size of different categories or subcategories within a dataset. Some examples of data that can be effectively represented by the Tree Map widget are ticket categories, revenue per asset, and breakdown of client portfolio. 

The Remote widget offers more interactive user experience by allowing you to control the navigation of widgets on your dashboard. It helps users jump from one data to another using navigation elements like remote arrows, bullets, scrolls, and tabs. You can use it for browsing assets, project timelines, pricing plans, and others.

The Line Chart widget helps visualize data trends like client growth, MRR, service response time, ticket volume, and utilization.

The Column Chart widget helps display and compare data points in vertical columns. It is useful when you want to visually represent relationships between different categories or show trends over a period of time. Some examples of data for column charts are client satisfaction score, service response times, and tickets resolved per technician. 

A Radar chart is best for visualizing multi-dimensional data, where multiple variables are compared across different categories. Some examples of these data are client coverage, operational efficiency, security compliance, and service performance metrics. 

A Table widget can display structured information clearly and concisely, and has the ability to filter, customize, and export data according to business needs. Two examples of data that can benefit from table widgets are client information, and ticket and incident management. 

Pie Chart widgets are suitable for illustrating data distribution among clients, product and service offerings, technicians, and teams.
Two examples of data that are effectively represented by Pie Chart widgets are the percentage of revenue or clients for each service category or offering, and the number of tickets for each incident or severity. 

A Heatmap widget uses color to represent data density or magnitude. Data like ticket volume by time could use the Heatmap widget to identify peak ticket times and common issues. On the other hand, data like network performance by location can be presented by a heatmap widget to identify network bottlenecks and troubleshoot performance issues. 

The Tree Grid widget is ideal for visualizing hierarchical data and useful for displaying multiple levels of information in a compact and organized manner. Its nodes can be expanded and collapsed to focus on specific areas of interest. This widget type can be used to visualize asset management, client structure and management, and ticket management. 

The User Time Zone widget displays the current time of users based on their geographical location. This widget is useful in applications like the Attendance Manager, where real-time interactions or scheduling across different time zones are crucial. It can also help visualize reports for global support teams, remote work management, and client distribution analysis. 

The Pivot Table widget is used when you need to summarize and analyze large amounts of data in a structured format. For example, this widget type helps analyze ticket data by: 

• showing ticket volume and resolution times by technician and priority
• identifying technicians with high ticket volumes or long resolution times
• tracking performance trends over time 

The Target card widget helps users quickly understand important data points and track progress toward specific goals or targets. Some examples of data that could use this widget type are KPIs (i.e., revenue, market share, and customer acquisition numbers), sales targets and performance, and utilization to monitor operational efficiency. 

The Gantt widget illustrates a project schedule and its corresponding tasks, dependencies, and timelines. It helps users visualize the progress of deployments, IT operations, service delivery, and projects. 

The Transparent Bar 3D widget emphasizes trends or comparisons over specific data points. It can be used to visualize average resolution time trends, profit margin trends, revenue growth over time, and ticket volume by month, and more. 

A Sunburst widget displays the relationships within the rings of hierarchical data wherein the innermost circle is the topmost level. Each ring can be divided into multiple segments representing their contribution to the hierarchy. This widget shows how the data in each ring is broken down into smaller values and contributes to the level and the whole data. 

Some examples of data that can be presented using the Sunburst widget are client hierarchy, service levels, and the distribution of devices in the network infrastructure.