MSPBots WIKI : SyncroMSP Public Widgets
Here are the published or Alpha version SyncroMSP widgets that you can use to create the widgets.
In total, there are 126 publish/alpha widgets
| Name | Description | Created Date | Last updated |
|---|---|---|---|
| Bot - SyncroMSP Rejected Next Tickets | A table displaying the list of rejected next tickets in the last 24 hours. | Nov 03, 2022 | Nov 09, 2022 |
| Total Recorded Time | SyncroMSP | This widget sums up the total hours recorded by the technicians in the last 12 months. | Oct 21, 2022 | Dec 10, 2022 |
| Late Time Entry Timers | SyncroMSP [Bot] | This widget lists the late time entry timers in the last 24 hours. | Oct 20, 2022 | Dec 10, 2022 |
| Support Hours This Week | SyncroMSP | A grid widget showing the sum of hours last week, this week, and today. | Oct 18, 2022 | Dec 10, 2022 |
| New Tickets | SyncroMSP | A card number widget displaying the count of new tickets. | Oct 17, 2022 | Dec 10, 2022 |
| Avg. Ticket Lifespan - Last 7 Days | SyncroMSP | A card number showing the average age of tickets that were completed in the last 7 days. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Due Today | SyncroMSP | A card number widget displaying the count of tickets without a resolved date and with a due date of today. | Oct 14, 2022 | Dec 10, 2022 |
| SyncroMSP Unassigned Tickets [Bot] | A card number showing the count of tickets with no assigned resource. This is for the bot of the same name. | Oct 17, 2022 | Dec 10, 2022 |
| Tickets Closed Today | SyncroMSP | A card number showing the count of all tickets completed in the current day. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Opened This Week | SyncroMSP | A card number showing the count of all tickets opened in the current week. | Oct 24, 2022 | Dec 10, 2022 |
| Total Marked as Charged per Month | SyncroMSP | This widget sums up the total charged hours recorded by the technicians in the last 12 months. | Oct 19, 2022 | Dec 10, 2022 |
| Priority 2 Tickets | SyncroMSP | A card number showing the count of open tickets under Priority 2 urgency. | Oct 20, 2022 | Jan 27, 2023 |
| New Tickets Today | SyncroMSP | A card number showing the count of tickets in new status that were opened today. | Oct 20, 2022 | Jan 27, 2023 |
| In Progress Tickets | SyncroMSP | A card number widget displaying the number of tickets in progress. | Oct 17, 2022 | Jan 27, 2023 |
| Waiting On End User Tickets | SyncroMSP | This widget shows the number of tickets that are pending due to they are waiting for the response from the client. | Oct 14, 2022 | Dec 10, 2022 |
| Workstations Remaining Disk Spaces | SyncroMSP | A table listing the amount of free space and percentage used of workstations' disks with percentage used of more than 80. | Nov 04, 2022 | Jan 23, 2023 |
| Assigned Tickets | SyncroMSP | This card number widget displays the count of tickets without a completed date and having an assigned tech. | Oct 17, 2022 | Jan 27, 2023 |
| All Billable Hours | SyncroMSP | A card number widget showing the total billable hours for the current month to date. | Oct 26, 2022 | Dec 10, 2022 |
| Tickets Closed This Week | SyncroMSP | A card number showing the count of all tickets closed in the current week. | Oct 24, 2022 | Dec 10, 2022 |
| Total Hours Logged per Labor Category and Billable Option - Last 30 Days | SyncroMSP | This pie chart widget displays the ratio of the billing Options of time entries and the labor category they are charged on. | Oct 12, 2022 | Dec 10, 2022 |
| Closed Today | SyncroMSP | A card number widget displaying the count of tickets with a completed date of today. | Oct 17, 2022 | Dec 10, 2022 |
| Workstations Age | SyncroMSP | A column chart showing the count of servers grouped by their age and workstation type. | Nov 02, 2022 | Jan 25, 2023 |
| Stale Tickets | SyncroMSP | A card number widget displaying the count of open tickets that are not updated in the last 7 days. | Oct 17, 2022 | Dec 10, 2022 |
| Total Recorded Time per Month | SyncroMSP | This widget sums up the total hours recorded by the technicians in the last 12 months. | Oct 19, 2022 | Dec 10, 2022 |
| Servers Age | SyncroMSP | A column chart showing the count of servers grouped by their age and server type. | Oct 31, 2022 | Jan 25, 2023 |
| Servers by Operating System | SyncroMSP | A pie chart showing the count of servers grouped by their operating system. | Nov 02, 2022 | Jan 25, 2023 |
| Workstations Disk Space Used | SyncroMSP | A pie chart showing the count of workstations grouped by the range of their used disk space. | Nov 02, 2022 | Jan 25, 2023 |
| Machines Over 5 Years Old | SyncroMSP | A card number showing the count of devices that are over 5 years old. | Oct 31, 2022 | Dec 10, 2022 |
| Pending Reboot | Syncro MSP | This widget shows the count of devices that are pending reboot | Feb 01, 2023 | Mar 04, 2023 |
| Workstations by AV Name | SyncroMSP | A pie chart showing the count of workstations grouped by their antivirus. | Nov 02, 2022 | Feb 01, 2023 |
| Worked On Today | SyncroMSP | A progress widget showing the count of tickets worked on today. | Oct 17, 2022 | Dec 10, 2022 |
| Total Marked as Uncharged per Month | SyncroMSP | This widget sums up the total uncharged hours recorded by the technicians in the last 12 months. | Oct 21, 2022 | Dec 10, 2022 |
| SyncroMSP Insufficient Time Entry Prompter [Bot] | A table showing the list of tickets that have been worked for more than 2 hours. This is for the bot of the same name. | Oct 28, 2022 | Dec 10, 2022 |
| Total Hours Logged per Company - Last 30 Days | SyncroMSP | This pie chart widget displays the total hours logged by technicians on customers. | Oct 19, 2022 | Dec 10, 2022 |
| Opened Today | SyncroMSP | A card number widget displaying the count of tickets with a created date of today. | Oct 17, 2022 | Dec 10, 2022 |
| Total Marked as Charged | SyncroMSP | This widget sums up the total charged hours recorded by the technicians in the last 12 months. | Oct 21, 2022 | Dec 10, 2022 |
| Total Marked as Uncharged | SyncroMSP | This widget sums up the total uncharged hours recorded by the technicians in the last 12 months. | Oct 21, 2022 | Dec 10, 2022 |
| Tickets Opened by Client - Current Year | SyncroMSP | A grid widget showing the count of opened tickets in the current year grouped per client. | Oct 24, 2022 | Dec 10, 2022 |
| Devices with Critical Storage Space | SyncroMSP | This widget shows the count of devices whose disk space usage is from 80% - 100% | Feb 01, 2023 | Mar 04, 2023 |
| % Same Day Resolution - Last 7 Days | SyncroMSP | A card number showing the percentage of same day completed tickets from the total completed tickets in the last 7 days. | Oct 24, 2022 | Apr 11, 2023 |
| Tickets Opened by Client - This Week | SyncroMSP | A grid widget showing the count of opened tickets in the current week grouped per client. | Oct 24, 2022 | Dec 10, 2022 |
| Scheduled Today | SyncroMSP | This card number widget contains the number of tickets with a due date of today that are not yet closed. | Oct 18, 2022 | Dec 10, 2022 |
| Total Billable and Non-Billable Ticket Time per Technician - Last 30 Days | SyncroMSP | This widget shows the ticket timer logs of users in the last 30 days that are billable and non billable. | Oct 11, 2022 | Dec 10, 2022 |
| SyncroMSP Approaching Appointment Expiration [Bot] | A table showing the list of unresolved ticket appointments. This is for the bot of the same name. | Oct 18, 2022 | Dec 10, 2022 |
| Servers Offline | SyncroMSP | This card number widget shows the count of machines classified as servers that are not online or suspended. | Oct 18, 2022 | Jan 23, 2023 |
| Machines with No AV | SyncroMSP | A card number showing the count of devices that doesnt have antivirus. | Nov 03, 2022 | Jan 23, 2023 |
| Server Age | SyncroMSP | A grid widget showing the list of name and age in year of all machine server. | Nov 04, 2022 | Jan 23, 2023 |
| Tickets Opened and Closed - Last 14 days | SyncroMSP | A bar chart widget showing the count of tickets opened by day and the count of tickets completed by day for the last 14 days. | Oct 17, 2022 | Dec 10, 2022 |
| Worked On This Week | SyncroMSP | A progress widget showing the count of tickets worked on this week. | Oct 17, 2022 | Dec 10, 2022 |
| Tickets Resolved Per Technician - Last 7 Days | SyncroMSP | A column chart that displays the count of resolved tickets by owner in the last 7 days per day. | Oct 20, 2022 | Jan 27, 2023 |
| Average New Tickets - Last 4 Weeks | SyncroMSP | A column chart displaying the average count of tickets created in the last 4 weeks per day and per hour. | Oct 14, 2022 | Dec 10, 2022 |
| Open Tickets by Client | SyncroMSP | A column chart widget showing the count of tickets without a completed date split out by Client. | Oct 14, 2022 | Dec 10, 2022 |
| Priority 1 Tickets | SyncroMSP | A card number showing the count of open tickets under Priority 1 urgency. | Oct 20, 2022 | Jan 27, 2023 |
| Worked On Yesterday | SyncroMSP | A progress widget showing the count of tickets worked on yesterday. | Oct 17, 2022 | Dec 10, 2022 |
| Kill Rate % - This Week | SyncroMSP | A card number showing the percentage of closed tickets from all tickets opened in the current week. | Oct 25, 2022 | Dec 10, 2022 |
| SyncroMSP Too Many In Progress [Bot] | A table showing the list of in progress tickets grouped per resource. This is for the bot of the same name. | Oct 13, 2022 | Dec 10, 2022 |
| SyncroMSP Stale Ticket [Bot] | A table showing the list of tickets that don't have an update in the last 3 days, grouped per resource. This is for the bot of the same name. | Oct 14, 2022 | Dec 10, 2022 |
| Machines with Antivirus | SyncroMSP | A table showing the count of devices grouped by their antivirus name and company. | Nov 03, 2022 | Jan 23, 2023 |
| Open Ticket | SyncroMSP | A card number displaying the count of open tickets. | Oct 14, 2022 | Dec 10, 2022 |
| Stale Tickets [3 days] | SyncroMSP | A card number widget displaying the count of open tickets that are not updated in the last 3 days and are not yet resolved. | Oct 18, 2022 | Dec 10, 2022 |
| Urgent Priority Tickets (Grid) - In-Progress | A table showing the list of In-Progress tickets under the urgent priority. | Oct 31, 2022 | Dec 10, 2022 |
| Tickets In New Status | SyncroMSP | This card number widget displays the count of tickets with a status of New from the tickets updated in the last 14 days. | Oct 18, 2022 | Dec 10, 2022 |
| Unassigned Tickets | SyncroMSP | This card number widget displays the count of tickets with no resource assigned and no completed date. | Oct 18, 2022 | Jan 27, 2023 |
| SyncroMSP Appointment Lag [Bot] | A table showing the list of time entries entered yesterday and today. This is for the bot of the same name. | Oct 20, 2022 | Dec 10, 2022 |
| High Priority Tickets | SyncroMSP | This card number widget contains the number of tickets under high priority. | Oct 18, 2022 | Dec 10, 2022 |
| Same-Day Resolution Today | SyncroMSP | A card number showing the count of all same-day resolved tickets opened in the current day. | Oct 25, 2022 | Dec 10, 2022 |
| Tickets Resolved Yesterday | SyncroMSP | A card number widget displaying the count of tickets with a resolution date of yesterday. | Oct 14, 2022 | Dec 10, 2022 |
| Machine On EOL OS | SyncroMSP | This card number widget contains the number of machines that has Microsoft Windows 7 Enterprise, Professional, Server 2008 and Small Business server installed. | Oct 18, 2022 | Dec 10, 2022 |
| Tickets Resolved Today | SyncroMSP | A card number widget displaying the count of tickets with a resolution date of today. | Oct 14, 2022 | Dec 10, 2022 |
| Kill Rate % - Last 7 Days | SyncroMSP | A card number showing the percentage of closed tickets from all tickets opened in the last 7 days. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Overdue | SyncroMSP | A card number widget displaying the count of tickets with no completed date and a due date earlier than today. | Oct 14, 2022 | Dec 10, 2022 |
| Same Day Completed % Last 30 Days | SyncroMSP | A card number widget showing the percentage of tickets completed on the same day they were created to for the tickets completed in the last 30 days. | Oct 17, 2022 | Dec 10, 2022 |
| Servers Disk Space Used | SyncroMSP | A pie chart showing the count of servers grouped by the range of their used disk space. | Nov 02, 2022 | Jan 25, 2023 |
| Total Endpoints | SyncroMSP | A card number showing the total count of endpoints | Oct 31, 2022 | Dec 10, 2022 |
| Hr./Ticket Ratio Opened - Last 7 Days | SyncroMSP | A card number showing the hour per ticket ratio for the tickets opened in the last 7 days. | Oct 25, 2022 | Dec 10, 2022 |
| Stale Ticket | SyncroMSP | A card number widget displaying the count of tickets with no completed date and no activity in 3 days. | Oct 14, 2022 | Dec 10, 2022 |
| Total Non-Billable Ticket Time per Technician | This widget shows the ticket timer logs of users in the last 30 days that are nonbillable. | Oct 11, 2022 | Dec 10, 2022 |
| Top 10 Clients with Failed Microsoft Updates | SyncroMSP | A widget that shows Top 10 Clients with Failed Microsoft Updates | Nov 03, 2022 | Dec 10, 2022 |
| Tickets Opened Today | SyncroMSP | A card number showing the count of all tickets opened in the current day. | Oct 24, 2022 | Dec 10, 2022 |
| SyncroMSP Customer Note Added [Bot] | A table showing the list of tickets under the status of 'Customer Reply'. This is for the bot of the same name. | Oct 17, 2022 | Dec 10, 2022 |
| Stale Tickets Last 3 Days | SyncroMSP | A card number showing the count of open tickets that were not updated in the last 3 days. | Oct 24, 2022 | Dec 10, 2022 |
| Kill Rate % Today | SyncroMSP | A card number displaying the ratio of closed to open tickets today | Oct 17, 2022 | Dec 10, 2022 |
| High Priority Tickets (Grid) - In-Progress | A table showing the list of in progress tickets under the high priority | Oct 31, 2022 | Dec 10, 2022 |
| High Priority Tickets (Grid) - New | A table showing the list of new tickets under the high priority. | Oct 18, 2022 | Dec 10, 2022 |
| Urgent Priority Tickets (Grid) - New | A table showing the list of new tickets under the urgent priority. | Oct 18, 2022 | Dec 10, 2022 |
| Time Today | SyncroMSP | A card number widget displaying the sum of hours worked with a start date of today. | Oct 14, 2022 | Jan 24, 2023 |
| Servers by AV Name | SyncroMSP | A pie chart showing the count of servers grouped by their antivirus. | Nov 02, 2022 | Feb 01, 2023 |
| Urgent Priority Tickets | SyncroMSP | This card number widget contains the number of tickets under urgent priority. | Oct 26, 2022 | Dec 10, 2022 |
| Drive Disk Space Used | SyncroMSP | This is a widget that shows drive space grouped by range. | Nov 03, 2022 | Dec 10, 2022 |
| Machines with Missing AV % | SyncroMSP | A card number showing the percentage of devices with missing antivirus. | Nov 03, 2022 | Jan 23, 2023 |
| Servers Remaining Disk Spaces | SyncroMSP | A table listing the amount of free space and percentage used of servers' disks with percentage used of more than 80. | Nov 03, 2022 | Jan 23, 2023 |
| Servers Offline [Grid] | SyncroMSP | A table listing the servers that are not online. | Nov 04, 2022 | Jan 23, 2023 |
| Time this Week | SyncroMSP | A card number displaying the total hours worked this week. | Oct 17, 2022 | Dec 10, 2022 |
| Timer Actual Work Hours | SyncroMSP [Bot] | This widget shows the actual work hours per ticket timer recorded. | Oct 20, 2022 | Dec 10, 2022 |
| Time Yesterday | SyncroMSP | A card number widget displaying the sum of hours worked with a start date of yesterday. | Oct 17, 2022 | Dec 10, 2022 |
| Open Tickets Per Technician | SyncroMSP | A column chart showing the count of open tickets last updated in the last 14 days, grouped per ticket owner. | Oct 20, 2022 | Feb 13, 2023 |
| Open Tickets By Issue Type | SyncroMSP | A pie chart widget showing the breakdown of open tickets by issue type. | Oct 14, 2022 | Dec 10, 2022 |
| Priority 0 Tickets (Urgent) | SyncroMSP | A card number showing the count of open tickets under Priority 0 urgency. | Oct 27, 2022 | Jan 27, 2023 |
| Workstations by Operating System | SyncroMSP | A pie chart showing the count of workstations grouped by their operating system. | Nov 02, 2022 | Jan 25, 2023 |
| Bot - SyncroMSP Next Ticket Rejected Summary | Used for Bot. Shows Rejected Summary for Next Ticket App. | Nov 04, 2022 | Dec 10, 2022 |
| Tickets Assigned Today | SyncroMSP | A grid widget showing the list of assigned tickets that were opened today. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Resolved by Tech - This Week | SyncroMSP | A grid widget showing the count of resolved tickets in the current week per technician. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Opened by Client - Current Quarter | SyncroMSP | A grid widget showing the count of opened tickets in the current quarter grouped per client. | Oct 24, 2022 | Dec 10, 2022 |
| Tickets Worked On Today | SyncroMSP | A card number showing the count of all tickets worked on in the current day. | Oct 25, 2022 | Dec 10, 2022 |
| Aging Ticket | SyncroMSP | A card number displaying the count of tickets without a completed date and are older than 14 days | Oct 14, 2022 | Dec 10, 2022 |
| Tickets Pending Response | SyncroMSP | A card number widget displaying the count of tickets with no first response date. | Oct 18, 2022 | Dec 10, 2022 |
| Stale Tickets Last 7 Days | SyncroMSP | A card number showing the count of open tickets that were not updated in the last 7 days. | Oct 24, 2022 | Dec 10, 2022 |
| Open Tickets By Type | SyncroMSP | A pie chart widget showing the breakdown of open tickets by type. | Oct 14, 2022 | Dec 10, 2022 |
| In Progress Tickets Tech | SyncroMSP | A card number widget displaying the number of tickets in progress. | Oct 28, 2022 | Dec 10, 2022 |
| Resolved Tickets Today | SyncroMSP | A card number widget displaying the count of tickets resolved today. | Oct 17, 2022 | Dec 10, 2022 |
| Server Machines | SyncroMSP | This widget displays the total number of server machines installed. | Nov 01, 2022 | Dec 10, 2022 |
| Actual Hours by Resource Yesterday | SyncroMSP | A column chart showing the sum of actual hours worked by resource yesterday. | Oct 25, 2022 | Dec 10, 2022 |
| Resolved This Week | SyncroMSP | A card number displaying the count of tickets resolved today | Oct 17, 2022 | Dec 10, 2022 |
| Tickets Resolved Per Technician - Last 7 Days | SyncroMSP_clone_2023-08-08T16:53:00Z | A column chart that displays the count of resolved tickets by owner in the last 7 days per day. | Aug 08, 2023 | Aug 08, 2023 |
| Open Tickets Per Technician | SyncroMSP_clone_2023-08-08T16:56:22Z | A column chart showing the count of open tickets last updated in the last 14 days, grouped per ticket owner. | Aug 08, 2023 | Aug 08, 2023 |
| SyncroMSP Member Efficiency | A table showing the number of tickets currently open, tickets resolved, hours, billable hours, tickets touched, utilization and license type for each technician in a specific period of time. | Feb 14, 2023 | Mar 18, 2023 |
| SyncroMSP - Tickets To Be Deleted | This grid widget is tied to the SyncroMSP - Tickets Deleted bot. Displaying the list of tickets under "to be deleted" status. | Oct 11, 2023 | Nov 11, 2023 |
| SyncroMSP Group Type Slicer | SyncroMSP Group Type Slicer | Nov 02, 2022 | Dec 10, 2022 |
| Synchro Product Slicer | Synchro Product Slicer | Oct 11, 2022 | Dec 10, 2022 |
| Syncro Issue Type Slicer | This slicer is created to list the issues for filtering. | Oct 18, 2022 | Dec 10, 2022 |
| Syncro User Slicer | Syncro User Slicer | Oct 11, 2022 | Dec 10, 2022 |
| SyncroMSP Company Name | A single selection slicer of SyncroMSP companies | Jan 23, 2023 | Aug 22, 2023 |
| High Priority Tickets (Grid) - In-Progress_High Dashboard_clone_2022-10-31T14:40:19.25Z | A table showing the list of in progress tickets under the high priority | Oct 31, 2022 | Dec 10, 2022 |
| High Priority Tickets (Grid) - New_High Dashboard_clone_2022-10-31T14:40:19.25Z | A table showing the list of new tickets under the high priority. | Oct 31, 2022 | Dec 10, 2022 |
| Urgent Priority Tickets (Grid) - In-Progress_Urgent Dashboard_clone_2022-10-31T14:42:03.07Z | A table showing the list of In-Progress tickets under the urgent priority. | Oct 31, 2022 | Dec 10, 2022 |
| Urgent Priority Tickets (Grid) - New_Urgent Dashboard_clone_2022-10-31T14:42:03.07Z | A table showing the list of new tickets under the urgent priority. | Oct 31, 2022 | Dec 10, 2022 |