MSPBots WIKI : Kaseya BMS Public Widgets
Here are the published or Alpha version Kaseya BMS widgets that you can use to create the widgets.
In total, there are 300 publish/alpha widgets
Name | Description | Created Date | Last updated |
---|---|---|---|
In Progress Tickets | Kaseya BMS | A card number widget displaying the number of tickets in progress. | Jan 17, 2023 | Jan 23, 2023 |
Design Desk Unassigned | Unassigned tickets for Change Management, these tickets are open tickets under the Design Desk queue without an assignee. | Apr 19, 2022 | Dec 10, 2022 |
Kaseya Closed Tickets Finance, vCIO - Last Weekday | This table shows how vCIO closed their ticket finances last week. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Open Tickets by Status - Sales, AM & Finance | This pie chart shows Sales, AM, and Financials for open tickets by status. | Jan 27, 2023 | Mar 03, 2023 |
Average Resolution Hours - Today (Kaseya BMS) | Average Resolution Hours In Today | Oct 06, 2022 | Dec 10, 2022 |
Assigned Tickets in last 2 years | Kaseya BMS | A card number widget displaying the count of tickets without a completed date and have an assigned tech tickets opened in the last 2 years. | Jan 23, 2023 | Feb 24, 2023 |
Open Tickets By Sub-Issue Type | Kaseya BMS | A pie chart widget showing the breakdown of open tickets by sub-issue type. | Jan 23, 2023 | Feb 24, 2023 |
New Tickets | Kaseya BMS | A card number widget displaying the count of new tickets opened in the last 2 years | Jan 23, 2023 | Feb 24, 2023 |
Average New Tickets - Last 4 Weeks | Kaseya BMS | A column chart displaying the average count of tickets created in the last 4 weeks per day and per hour | Jan 23, 2023 | Feb 24, 2023 |
Waiting On End User Tickets | Kaseya BMS | A card number widget displaying the count of tickets with 'Waiting - Client Response' status. | Jan 23, 2023 | Feb 24, 2023 |
Past Due Tasks | This is a count of open tasks for projects that are still open past their assigned end date. | Apr 29, 2022 | Jan 29, 2023 |
Open Tasks by Creator | This is a count of open tasks for projects split out by who created the task. | Apr 29, 2022 | Jan 29, 2023 |
Kaseya BMS Same Day Resolution % - Last Weekday (Support) | This number card widget shows the Same Day Resolution % on the Last Weekday. | Jan 27, 2023 | Mar 03, 2023 |
Tickets Resolved - Last 7 Days By Tech (Kaseya BMS) | This column widget shows the number of resolved tickets in the last 7 days. | Oct 06, 2022 | Dec 10, 2022 |
Kaseya TAM Open Vs Closed Tickets | Graph showing the number of TAM open and closed tickets or the last 5 months | Jan 27, 2023 | Mar 03, 2023 |
Kaseya PS Open Tickets by Status | The pie chart shows the specifics of opening tickets. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Open Tickets by Status (Support) | The column charts show open tickets by status. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Tickets Not Updated Previous 6 Days (Support) | This widget will show all of the tickets that were updated more than 6 days ago and are not completed/closed | Jan 27, 2023 | Mar 03, 2023 |
Kaseya TAM Project Open Close History | The line graph shows the open and close history of the TAM project. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya PS Open vs Closed Tickets | PS Open vs Closed Tickets | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Open vs Closed (Design Desk - Last Weekday) | The bar chart shows how the design desks were opened and closed in the last week. | Jan 27, 2023 | Mar 03, 2023 |
Hours Remaining on Open Tasks by Project | This is a sum of hours remaining on open tasks for projects, split out by project. | Apr 29, 2022 | Jan 29, 2023 |
Kaseya Tickets Last Update 5 Days ago (Support) | This will show the tickets that were updated 5 days ago. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Time Entered per Technician (Last Weekday - Projects) | This table shows the input time for each technician for the previous working day. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya PS Time Entered Previous Week -1 Weekday | The table shows the input time for the previous week | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Average First Response (Support) | This card number shows Average First Response Last Weekday. | Jan 27, 2023 | Mar 03, 2023 |
Hours spent on non contract minus projects | this widget shows Hours spent on non contract minus projects | Oct 07, 2022 | Dec 28, 2022 |
Stale Tickets - Design Desk | This card number shows the number of Stale Tickets | Jan 27, 2023 | Mar 03, 2023 |
Kaseya TAM Open Project | This number represents the number of TAM open projects | Jan 27, 2023 | Mar 03, 2023 |
Kaseya PS Open Tickets | This card number shows the number of PS Open Tickets. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Open vs Closed (Finance, vCIO - Last Weekday) | This bar chart shows vCIO Open vs Closed over the last week. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya TAM - Stale Tickets | This figure shows the number of TAM - wayward tickets | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Tickets Opened vs Closed - Support Last Weekday | This cloumn chart showing ticket openings and closings on weekdays last week | Jan 27, 2023 | Mar 03, 2023 |
PS Time Entered Previous Week -1 Weekday (Kaseya BMS) | The table shows the input time for the previous week | Oct 07, 2022 | Jan 27, 2023 |
Kaseya Open Tickets - Standards | This number represents the number of open tickets | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Design Desk Open Tickets by Status | This pie chart widget shows the number of tickets opened by status under the Design Desk | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Stale Tickets - Finance, vCIO | This card number shows the amount of Stale Tickets - Finance. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Kill Rate % Last 7 Days | This gauge shows the kill rate (closed / open) per day over the last 7 days. | Jan 27, 2023 | Mar 03, 2023 |
Kaseya Design Desk Open Tickets | Open tickets under the Design Desk queue. | Jan 27, 2023 | Mar 03, 2023 |
TAM Open Vs Closed Tickets (Kaseya BMS) | Graph showing the number of TAM open and closed tickets or the last 5 months | Oct 07, 2022 | Dec 10, 2022 |
PS Projects without Hours Set | This widget displays project count under Professional Services department with zero planned hours | Apr 21, 2022 | Dec 10, 2022 |
Tickets Opened vs Closed - 240 Day Trend By Month (Kaseya BMS) | This widget will show you the trends between your opened and closed tickets for the last 240 days | Oct 06, 2022 | Dec 10, 2022 |
Kaseya Open Tickets (Support) | This widget will show all of your open tickets. | Jan 27, 2023 | Mar 03, 2023 |
Total Tickets Open | Total Tickets Open | Jun 23, 2022 | Dec 10, 2022 |
Average Resolution Hours - Last Week (Kaseya BMS) | Average Resolution Hours in Last Week | Oct 06, 2022 | Dec 10, 2022 |
TAM - Wayward Tickets (Kaseya BMS) | This figure shows the number of TAM - wayward tickets | Oct 07, 2022 | Dec 10, 2022 |
BMS MRR | BMS MRR of active recurring services | Oct 07, 2022 | Dec 10, 2022 |
Closed Tickets This Week | This widget shows the closed tickets this week. | Oct 07, 2022 | Dec 10, 2022 |
BMS Avg MRR per CX T Only | BMS Avg MRR per CX T Only | Oct 07, 2022 | Dec 10, 2022 |
Wayward Tickets - Finance, vCIO (Kaseya BMS) | This card number shows the amount of Wayward Tickets - Finance. | Oct 07, 2022 | Dec 10, 2022 |
Time Entered per Technician (Last Weekday) (Kaseya BMS) | Table showing the time each technician entered in the last week. | Oct 07, 2022 | Jan 27, 2023 |
Kill Rate % Last 7 Days (Kaseya BMS) | This gauge shows the kill rate (closed / open) per day over the last 7 days. | Oct 07, 2022 | Jan 27, 2023 |
Completed Projects | This pulls in all projects updated in the last 120 days that are completed. This does not include closed projects. | Oct 07, 2022 | Dec 10, 2022 |
PS Open Tickets (Kaseya BMS) | This card number shows the number of PS Open Tickets. | Oct 07, 2022 | Jan 27, 2023 |
Avg. Tickets Lifespan | Kaseya BMS | A widget displaying the average age of tickets for the tickets closed in the last 7 days. | Jan 18, 2023 | Feb 19, 2023 |
Open Summary Tasks | This is a count of open tasks for projects with a type of Summary Task. | Apr 29, 2022 | Jan 29, 2023 |
Tickets Resolved - Last 7 Days By Tech | This column widget shows the number of resolved tickets in the last 7 days. | Jan 26, 2023 | Mar 02, 2023 |
Assigned Tickets | Kaseya BMS | A card number widget displaying the count of opened tickets with assigned resources from tickets updated in the last 14 days or not closed. | Jan 17, 2023 | Feb 18, 2023 |
PS Open vs Closed Tickets (Kaseya BMS) | PS Open vs Closed Tickets | Oct 07, 2022 | Jan 27, 2023 |
BMS MRR T2 Only | BMS MRR T2 Only | Oct 07, 2022 | Dec 10, 2022 |
Tickets Opened Today | Kaseya BMS | A card number displaying the count of tickets that were opened today. | Jan 18, 2023 | Aug 24, 2023 |
Tickets Closed - Today | Kaseya BMS | A card number displaying the count of tickets that were closed today. | Jan 18, 2023 | Aug 24, 2023 |
Tickets Closed This Week | Kaseya BMS | A card number displaying the count of tickets closed this week. | Jan 19, 2023 | Aug 24, 2023 |
PS Unassigned | Actionable tickets for Solutions | Jun 13, 2022 | Dec 10, 2022 |
Ticket Age - Last Updated Per Priority | Kaseya BMS | A bar graph showing the active tickets per priority and age group based on last updated date. | Jan 24, 2023 | Feb 27, 2023 |
Priority 2 Tickets | Kaseya BMS | A card number showing the count of open tickets under Priority 2 urgency. | Jan 16, 2023 | Feb 18, 2023 |
Tickets Breached Resolution (1 - 10 Hours) Kaseya BMS | This widget shows Breached Resolution's tickets | Jan 26, 2023 | Mar 02, 2023 |
Same Day Resolution % - Today Kaseya BMS | This number card widget shows the Same Day Resolution % on the current day | Jan 26, 2023 | Mar 02, 2023 |
Tickets Closed - 240 Day Trend By Month Kaseya BMS | This gauge shows the trend of the last 240 days of tickets | Jan 26, 2023 | Mar 02, 2023 |
Tickets Opened by Client - Current Year | Kaseya BMS | A table showing the total tickets opened in the current year grouped per client/account. | Jan 19, 2023 | Feb 23, 2023 |
Closed Tickets This Week Kaseya BMS | This widget shows the closed tickets this week. | Jan 26, 2023 | Aug 24, 2023 |
TAM Open Tickets (Kaseya BMS) | This number represents the number of TAM open tickets. | Oct 07, 2022 | Jan 27, 2023 |
TAM Open Projects (Kaseya BMS) | This number represents the number of TAM open projects | Oct 07, 2022 | Jan 27, 2023 |
TAM Time Entered Previous Week -1 Weekday (Kaseya BMS) | This bar graph shows the TAM time entered on the previous week's workday. | Oct 07, 2022 | Jan 27, 2023 |
Completed Projects Kaseya BMS | This pulls in all projects updated in the last 120 days that are completed. This does not include closed projects. | Jan 26, 2023 | Mar 02, 2023 |
TAM Project Open Close History (Kaseya BMS) | The line graph shows the open and close history of the TAM project. | Oct 07, 2022 | Jan 27, 2023 |
Same Day Resolution % - Last Weekday Kaseya BMS | This number card widget shows the Same Day Resolution % on the Last Weekday. | Jan 26, 2023 | Mar 02, 2023 |
Tickets Worked On Today Kaseya BMS | This is a count of distinct tickets with time entries from today. | Jan 26, 2023 | Mar 02, 2023 |
Open Tickets by Assignee (Kaseya BMS) | This gauge is a count of tickets currently open (no completion date) by the primary assignee | Oct 06, 2022 | Dec 10, 2022 |
Kaseya BMS Tickets more than 2 Hours | This widget lists all of the tickets that have more than 2 hours of ticket time | Jan 26, 2023 | Mar 02, 2023 |
List of Recurring Agreements | A grid widget showing the list of recurring agreements with account name, contract, type and price. | Oct 07, 2022 | Dec 10, 2022 |
Ticket Timelogs to Post | This card number widget shows the number of tickets to be posted. | Oct 13, 2022 | Dec 28, 2022 |
Kaseya BMS Open vs Closed Today | The bar chart shows how the design desks were opened and closed today | Jan 29, 2023 | Aug 24, 2023 |
Sum of Time Logs Per Account Kaseya BMS | This table presents the sum of the time logs for each client over the past 30 days. | Jan 26, 2023 | Mar 02, 2023 |
Tickets more than 2 Hours | This widget lists all of the tickets that have more than 2 hours of ticket time | Oct 13, 2022 | Dec 28, 2022 |
Unassigned Tickets | Kaseya BMS | A card number showing the count of open tickets with no assigned ticket owner. | Jan 17, 2023 | Feb 18, 2023 |
Kaseya BMS Open vs Closed Last 7 Days | The bar chart shows how the design desks were opened and closed last 7 days | Jan 29, 2023 | Aug 24, 2023 |
Priority 1 Tickets | Kaseya BMS | A card number showing the count of open tickets under Priority 1 urgency. | Jan 16, 2023 | Feb 17, 2023 |
Kaseya Closed Tickets Last Weekday (Support) | This table shows the closed tickets for the last week | Jan 27, 2023 | Mar 03, 2023 |
Kaseya BMS Unassigned Ticket [Bot] | A card number showing the count of open tickets with no assigned ticket owner. This is for the Bot Kaseya BMS Unassigned Tickets Alerts | Jan 16, 2023 | Feb 17, 2023 |
% Same Day Resolution - Last 7 Days | Kaseya BMS | Displays the percentage of tickets resolved on the same day for the past 7 days. | Jan 18, 2023 | Feb 19, 2023 |
New Tickets Today | Kaseya BMS | A card number showing the count of tickets in new status that were opened today. | Jan 16, 2023 | Feb 18, 2023 |
Open Ended Tasks | This is a count of open tasks for projects that are still open with no end date assigned. | Jun 29, 2022 | Jan 29, 2023 |
BMS Avg MRR per CX T1 Only | BMS Avg MRR per CX T1 Only | Oct 07, 2022 | Dec 10, 2022 |
Open Tickets Per Assignee | Kaseya BMS | A column chart showing the count of open tickets last updated in the last 14 days, grouped per assignee. | Jan 17, 2023 | Feb 18, 2023 |
Tickets Assigned Today | Kaseya BMS | A widget that shows tickets created today and assigned. | Jan 18, 2023 | Feb 19, 2023 |
Tickets Opened vs Closed - Ticket Type | Kaseya BMS | This cloumn chart showing ticket openings and closings on weekdays last week | Oct 21, 2022 | Jan 25, 2023 |
Kaseya PS Open Projects | This widget shows the Open Projects for PS. | Jan 27, 2023 | Mar 03, 2023 |
Tickets Worked on Today | Kaseya BMS | A card number that displays total tickets started today. | Jan 18, 2023 | Feb 19, 2023 |
Open Milestone Tasks | This is a count of open tasks for projects with a type of Milestone. | Apr 29, 2022 | Jan 29, 2023 |
PS Open vs Closed Tickets Past 14 Days | PS Open vs Closed Tickets Past 14 Days | Jun 13, 2022 | Dec 10, 2022 |
PS Open Ticket By Status | Professional Services Open Ticket By Status | Jun 13, 2022 | Dec 10, 2022 |
Open vs Closed (Finance, vCIO - Last Weekday) (Kaseya BMS) | This bar chart shows vCIO Open vs Closed over the last week. | Oct 07, 2022 | Jan 27, 2023 |
Open Tasks Ending Next 7 Days | This is a listing of open tasks ending in the next 7 days. | Apr 29, 2022 | Jan 29, 2023 |
In Progress Tasks | This is a count of tasks with a status of In Progress | Apr 29, 2022 | Jan 29, 2023 |
Average Resolution Hours - 240 Day Average Technicians | Kaseya BMS | This card shows the average resolution hours in the last 240 days. | Oct 21, 2022 | Jan 25, 2023 |
PS Critical | Actionable tickets for Solutions | Jun 13, 2022 | Dec 10, 2022 |
Aging Tickets > 5 Days_Technicians Daily Metrics Report | Kaseya BMS | Aging Tickets > 5 Days | Oct 21, 2022 | Jan 25, 2023 |
Same Day Completed % Last 30 Days | Kaseya BMS | A card number widget showing the percentage of tickets completed on the same day they were created to for the tickets completed in the last 30 days. | Jan 19, 2023 | Feb 19, 2023 |
Same Day Resolution % - Last Weekday Technicians | Kaseya BMS | This number card widget shows the Same Day Resolution % on the Last Weekday. | Oct 21, 2022 | Jan 25, 2023 |
Stale Tickets Last 3 Days | Kaseya BMS | A card number widget displaying the count of open tickets that are not updated in the last 3 days. | Jan 18, 2023 | Feb 19, 2023 |
Tickets Overdue Today | Kaseya BMS | A card number widget displaying the count of tickets with no completed date and a due date earlier than today. | Jan 19, 2023 | Feb 20, 2023 |
Oldest Ticket - Ticket Created | Kaseya BMS | Shows the age of the oldest active tickets based on the ticket created date. | Jan 23, 2023 | Feb 27, 2023 |
Time Today | Kaseya BMS | A card number widget displaying the sum of hours worked with a start date of today using the Time Entry dataset. | Jan 19, 2023 | Feb 20, 2023 |
Resolved This Week | Kaseya BMS | A card number displaying the count of tickets resolved today | Jan 19, 2023 | Feb 20, 2023 |
Ave. Ticket Age - Last Updated | Kaseya BMS | Shows the average age of active tickets based on the tickets' last updated date. | Jan 23, 2023 | Feb 27, 2023 |
Time Log - Last Weekday Technicians | Kaseya BMS | This widget shows the time logged in last weekday. | Oct 21, 2022 | Jan 25, 2023 |
Tickets Resolved Today | Kaseya BMS | A card number widget displaying the count of tickets with a resolution date of today. | Jan 19, 2023 | Feb 20, 2023 |
Open | Kaseya BMS | A card number displaying the count of tickets with no completed date | Jan 19, 2023 | Feb 20, 2023 |
Time This Week | Kaseya BMS | A card number displaying the total hours worked this week | Jan 19, 2023 | Feb 20, 2023 |
Kaseya TAM Time Entered Previous Week -1 Weekday | This bar graph shows the TAM time entered on the previous week's workday. | Jan 27, 2023 | Mar 03, 2023 |
Tickets Resolved Yesterday | Kaseya BMS | A card number widget displaying the count of tickets with a resolution date of yesterday. | Jan 19, 2023 | Feb 20, 2023 |
Same-Day Resolution Today | Kaseya BMS | Displays the number of tickets entered and closed today. | Jan 18, 2023 | Feb 20, 2023 |
Project Hours In Queue - Unassigned | Project Hours In Queue - Unassigned | Jun 15, 2022 | Dec 10, 2022 |
Same Day Resolution % - Today | This number card widget shows the Same Day Resolution % on the current day | Oct 13, 2022 | Dec 10, 2022 |
Tickets Due Today | Kaseya BMS | A card number widget displaying the count of tickets without a resolved date and with a due date of today. | Jan 19, 2023 | Feb 20, 2023 |
Aging Ticket | Kaseya BMS | A card number displaying the count of tickets without a completed date and are older than 14 days | Jan 19, 2023 | Feb 20, 2023 |
Worked on Yesterday | Kaseya BMS | A progress widget showing the count of tickets worked on yesterday using the Time Entry dataset. | Jan 19, 2023 | Feb 20, 2023 |
Oldest Ticket - Last Updated | Kaseya BMS | Shows the age of the oldest active tickets based on the last updated date. | Jan 23, 2023 | Feb 27, 2023 |
Kaseya BMS Open Tickets by Assignee | This gauge is a count of tickets currently open (no completion date) by the primary assignee | Jan 29, 2023 | Mar 01, 2023 |
Closed Tickets Last Weekday (Kaseya BMS) | This table shows the closed tickets for the last week | Oct 07, 2022 | Jan 27, 2023 |
Time Entered Last Weekday - Design Desk (Kaseya BMS) | This table shows the time entered on the design desk during the working day. | Oct 07, 2022 | Dec 28, 2022 |
Tickets Opened vs Closed - CS & Support Last Weekday (Kaseya BMS) | This cloumn chart showing ticket openings and closings on weekdays last week | Oct 07, 2022 | Jan 27, 2023 |
Kaseya Closed Tickets Design Desk - Last Weekday | This table shows the closing of the ticket design desk on weekdays last week. | Jan 27, 2023 | Mar 03, 2023 |
PS Open Projects (Kaseya BMS) | This widget shows the Open Projects for PS. | Oct 07, 2022 | Jan 27, 2023 |
PS Open Tickets by Status (Kaseya BMS) | The pie chart shows the specifics of opening tickets. | Oct 07, 2022 | Jan 27, 2023 |
Closed Tickets Finance, vCIO - Last Weekday (Kaseya BMS) | This table shows how vCIO closed their ticket finances last week. | Oct 07, 2022 | Jan 27, 2023 |
Open Tickets by Status - Sales, AM & Finance (Kaseya BMS) | This pie chart shows Sales, AM, and Financials for open tickets by status. | Oct 07, 2022 | Jan 27, 2023 |
Kaseya Open Tickets by Status - Standards | This pie chart shows the percentage of open tickets by status. | Jan 27, 2023 | Mar 03, 2023 |
Open Tickets By Client (Kaseya BMS) | This widget will show you the list of your client's open ticket count | Oct 06, 2022 | Dec 10, 2022 |
Active Tickets - Board | Kaseya BMS | A bar graph showing the count of active tickets per board. | Jan 19, 2023 | Feb 27, 2023 |
Open vs Closed (Design Desk - Last Weekday) (Kaseya BMS) | The bar chart shows how the design desks were opened and closed in the last week. | Oct 07, 2022 | Jan 27, 2023 |
Kaseya BMS Total Time On Tickets (Last 30 Days) | This widget will show you your tickets sorted by most time spent on tickets in the last 30 days | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Tickets Opened Last 90 Days Per Tech Account Group | This widget will show you the tickets that were opened in the last 90 days per account and per technician | Jan 29, 2023 | Mar 01, 2023 |
BMS Avg MRR per CX | BMS Avg MRR per CX | Oct 07, 2022 | Dec 10, 2022 |
Kaseya Open Tickets - Finance, vCIO | This figure shows the public ticket of finance and vCIO. | Jan 27, 2023 | Mar 04, 2023 |
Kaseya Critical Tickets (Support) | This number card counts the number of critical opened tickets | Jan 27, 2023 | Mar 04, 2023 |
Kaseya BMS Tickets Opened Today Per Tech | This widget will show the tickets opened per tech today | Jan 29, 2023 | Mar 01, 2023 |
Total Time On Tickets (Last 30 Days) (Kaseya BMS) | This widget will show you your tickets sorted by most time spent on tickets in the last 30 days | Oct 06, 2022 | Dec 28, 2022 |
Tickets Closed - 240 Day Trend By Month | This gauge shows the trend of the last 240 days of tickets | Oct 07, 2022 | Dec 10, 2022 |
Kaseya Time Entered Last Weekday - Design Desk | This table shows the time entered on the design desk during the working day. | Jan 27, 2023 | Mar 04, 2023 |
Tickets Last Update 5 Days ago (Kaseya BMS) | This will show the tickets that were updated 5 days ago. | Oct 07, 2022 | Jan 27, 2023 |
Tickets Opened Last 90 Days Per Tech (Kaseya BMS) | This widget will show you the tickets that were opened in the last 90 days per technician | Oct 06, 2022 | Dec 10, 2022 |
Tickets Opened Last 90 Days Per Tech Account Group (Kaseya BMS) | This widget will show you the tickets that were opened in the last 90 days per account and per technician | Oct 06, 2022 | Dec 10, 2022 |
Kaseya BMS Tickets Resolved - Last 7 Days By Tech | This column widget shows the number of resolved tickets in the last 7 days. | Jan 29, 2023 | Mar 01, 2023 |
PS Project Open Close History (Kaseya BMS) | PS Project Open Close History | Oct 07, 2022 | Dec 10, 2022 |
Kaseya PS Project Open Close History | PS Project Open Close History | Jan 27, 2023 | Mar 04, 2023 |
Kaseya TAM Open Tickets | This number represents the number of TAM open tickets. | Jan 27, 2023 | Mar 04, 2023 |
Open vs Closed Last 7 Days | The bar chart shows how the design desks were opened and closed last 7 days | Oct 12, 2022 | Dec 10, 2022 |
Ticket Age - Ticket Created Per Priority | Kaseya BMS | A bar graph showing the active tickets per priority and age group based on ticket created date. | Jan 24, 2023 | Feb 27, 2023 |
BMS MRR T1 | BMS MRR T1 Only | Oct 07, 2022 | Dec 10, 2022 |
Time Entered per Technician (Last Weekday - Projects) (Kaseya BMS) | This table shows the input time for each technician for the previous working day. | Oct 07, 2022 | Dec 28, 2022 |
BMS MRR T Only | BMS MRR T Only | Oct 07, 2022 | Dec 10, 2022 |
BMS MRR T3 Only | BMS MRR T3 Only | Oct 07, 2022 | Dec 10, 2022 |
Open Tickets - Finance, vCIO (Kaseya BMS) | This figure shows the public ticket of finance and vCIO. | Oct 07, 2022 | Jan 27, 2023 |
Open vs Closed Today | The bar chart shows how the design desks were opened and closed today | Oct 12, 2022 | Dec 10, 2022 |
Design Desk Open Tickets (Kaseya BMS) | Open tickets under the Design Desk queue. | Oct 07, 2022 | Jan 27, 2023 |
Closed Tickets Design Desk - Last Weekday (Kaseya BMS) | This table shows the closing of the ticket design desk on weekdays last week. | Oct 07, 2022 | Jan 27, 2023 |
BMS Avg MRR per CX T2 Only | BMS Avg MRR per CX T2 Only | Oct 07, 2022 | Dec 10, 2022 |
BMS Avg MRR per CX T3 Only_TruMethods Metrics | BMS Avg MRR per CX T3 Only | Oct 07, 2022 | Dec 10, 2022 |
Open Tickets - Standards (Kaseya BMS) | This number represents the number of open tickets | Oct 07, 2022 | Jan 27, 2023 |
Design Desk Open Tickets by Status (Kaseya BMS) | This pie chart widget shows the number of tickets opened by status under the Design Desk | Oct 07, 2022 | Dec 10, 2022 |
Same Day Resolution % - Last 7 Days | This will show you the % of your same day resolution for the last 7 days | Oct 12, 2022 | Dec 10, 2022 |
What's In Progress? (Kaseya BMS) | This number card counts the number of in-progress tickets. | Oct 06, 2022 | Dec 10, 2022 |
Awaiting First Contact (Kaseya BMS) | This widget will show you the count of tickets awaiting for first contact | Oct 06, 2022 | Dec 10, 2022 |
Average First Response Today | This card number shows Average First Response today | Oct 12, 2022 | Dec 10, 2022 |
Support Same Day Close | this widget shows the histogram of Support Same Day Close | Oct 07, 2022 | Dec 10, 2022 |
SD Avg Tickets by Hour Previous Quarter | this widget is a histogram of SD Avg Tickets by Hour Previous Quarter | Oct 07, 2022 | Dec 10, 2022 |
Tickets by Resource | A table that lists the count of open tickets by resource | Oct 07, 2022 | Dec 10, 2022 |
Support Desk Unassigned Tickets (Kaseya BMS) | This widget will show you the tickets that have no assignee. | Oct 06, 2022 | Dec 10, 2022 |
Ticket Age - Last Updated | Kaseya BMS | A bar graph showing the count of active tickets per ticket age group based on last updated date | Jan 19, 2023 | Feb 27, 2023 |
Open vs Closed Previous Week | A column chart showing the count of open and closed tickets in the previous week | Oct 07, 2022 | Dec 10, 2022 |
Tickets Breached Resolution (1 - 10 Hours) | This widget shows Breached Resolution's tickets | Oct 07, 2022 | Dec 10, 2022 |
Tickets Worked On Today (Kaseya BMS) | This is a count of distinct tickets with time entries from today. | Oct 13, 2022 | Dec 28, 2022 |
Sum of Time Logs Per Account (Last 30 Days) | This table presents the sum of the time logs for each client over the past 30 days. | Oct 07, 2022 | Dec 10, 2022 |
Open Tickets by Status - Standards (Kaseya BMS) | This pie chart shows the percentage of open tickets by status. | Oct 07, 2022 | Dec 10, 2022 |
Active Tickets | Kaseya BMS | Shows the count of active tickets. | Jan 19, 2023 | Feb 27, 2023 |
Active Tickets - Period Created | Kaseya BMS | A bar graph showing the count of active tickets per month based on the ticket created date, arranged from the current month to the oldest one | Jan 19, 2023 | Feb 27, 2023 |
Ticket Age - Ticket Created | Kaseya BMS | A bar graph showing the count of active tickets per ticket age group based on ticket created date | Jan 19, 2023 | Feb 27, 2023 |
Kaseya BMS Insufficient Time Entry [Bot] | A table showing the list of time entries created in the last 24 hours with an actual hours of more than 2 hours. This is for the bot of the same name. | Jan 24, 2023 | Mar 01, 2023 |
Tickets Resolved Per Assignee - Last 7 Days | Kaseya BMS | A column chart that displays the count of resolved tickets by owner in the last 7 days per day. | Jan 17, 2023 | Feb 18, 2023 |
Active Tickets - Status | Kaseya BMS | A bar graph showing the count of active tickets per current status. | Jan 19, 2023 | Feb 27, 2023 |
Ave. Ticket Age - Ticket Created | Kaseya BMS | Shows the average age of active tickets based on the ticket created date. | Jan 19, 2023 | Feb 27, 2023 |
Tickets Not Updated Previous 6 Days | This widget will show all of the tickets that were updated more than 6 days ago and are not completed/closed | Oct 07, 2022 | Jan 27, 2023 |
Average First Response - Last Weekday Technicians | Kaseya BMS | This gauge is an average of the minutes to the first response. This calculates the time to the first response, which is determined by the SLA attached to the ticket. If the SLA is 24/7 then this pulls in calendar minutes. If the SLA is business hours, then it pulls in minutes as determined by business hours (0 is opened and responded to outside of business hours). | Oct 21, 2022 | Jan 25, 2023 |
Average First Response (Kaseya BMS) | This card number shows Average First Response Last Weekday. | Oct 07, 2022 | Jan 27, 2023 |
Critical Tickets (Kaseya BMS) | This number card counts the number of critical opened tickets | Oct 07, 2022 | Jan 27, 2023 |
Kaseya Time Entered per Technician (Support) | Table showing the time each technician entered in the last week. | Jan 27, 2023 | Mar 03, 2023 |
Same Day Resolution % - Last Weekday | This number card widget shows the Same Day Resolution % on the Last Weekday. | Jun 20, 2022 | Jan 27, 2023 |
Open Tickets By Client | This widget will show you the list of your client's open ticket count | Jan 26, 2023 | Mar 03, 2023 |
Worked On this Week | Kaseya BMS | A progress widget showing the count of tickets worked on this week using the Time Entry dataset | Jan 19, 2023 | Feb 19, 2023 |
Average Time To Acknowledgement - Last 7 Days | Kaseya BMS | A widget showing the first response average time in minutes of tickets acknowledged in the last 7 days. | Jan 17, 2023 | Feb 18, 2023 |
Open Tasks | This is a count of open tasks for projects. | Apr 25, 2022 | Jan 29, 2023 |
Open Tickets by Status (Kaseya BMS) | The column charts show open tickets by status. | Oct 07, 2022 | Jan 27, 2023 |
Wayward Tickets - Design Desk (Kaseya BMS) | This card number shows the number of Wayward Tickets | Oct 07, 2022 | Jan 27, 2023 |
Kaseya BMS Tickets Not Updated Last 48 Hours | This widget will show all of the tickets that were not updated in the last 48 hours and are not completed/closed | Jan 31, 2023 | Mar 01, 2023 |
Time Yesterday | Kaseya BMS | A card number widget displaying the sum of hours worked with a start date of yesterday using the Time Entry dataset. | Jan 20, 2023 | Feb 23, 2023 |
Hr./Ticket Ratio | Kaseya BMS | A card number showing the ratio of the total actual hours over the total number of tickets in the last 7 days. | Jan 19, 2023 | Feb 23, 2023 |
Tickets Opened by Client - Current Quarter | Kaseya BMS | A table showing the total tickets opened in the current quarter grouped per client/account. | Jan 19, 2023 | Feb 23, 2023 |
Open Tickets By Type | Kaseya BMS | A pie chart widget showing the breakdown of open tickets by type. | Jan 16, 2023 | Feb 23, 2023 |
Open Tickets by Client | Kaseya BMS | A column chart widget showing the count of tickets without a completed date split out by Client. | Jan 12, 2023 | Feb 23, 2023 |
Tickets Resolved by Tech - This Week | Kaseya BMS | A grid widget displaying the assignee names and the count of tickets that they have resolved in the current week. | Jan 20, 2023 | Feb 23, 2023 |
Stale Tickets Last 7 Days | Kaseya BMS | A card number widget displaying the count of open tickets that are not updated in the last 7 days. | Jan 18, 2023 | Feb 23, 2023 |
Tickets Opened This Week | Kaseya BMS | A card number displaying the count of tickets opened this week. | Jan 19, 2023 | Feb 23, 2023 |
Worked on Today | Kaseya BMS | A progress widget showing the count of tickets worked on today using the Time Entry dataset. | Jan 19, 2023 | Feb 23, 2023 |
Tickets Opened by Client - This Week | Kaseya BMS | A table showing the total tickets opened in the current week grouped per client/account. | Jan 19, 2023 | Feb 23, 2023 |
NextTicket for Kaseya BMS - Rejected Tickets Summary Last 30 Days | This widget displays the rejected tickets on the next ticket for Autotask, the users who rejected the ticket, the reason why they rejected it, and when they rejected it. Rejecting a ticket happens when a user does not want to work on a ticket due to several reasons. To know more about how a Reject Ticket Function works, read this user guide. | Jun 23, 2023 | Jul 26, 2023 |
Open Tickets By Issue Type | Kaseya BMS | A pie chart widget showing the breakdown of open tickets by issue type. | Jan 23, 2023 | Feb 25, 2023 |
Tickets Opened And Closed - Last 14 Days | Kaseya BMS | A bar chart widget showing the count of tickets opened by day and the count of tickets completed by day for the last 14 days. | Jan 23, 2023 | Feb 25, 2023 |
Completed Today | This widget is a count of tickets with a resolution date of today. Resolution dates are assigned by setting a ticket to a status mapped to the SLA event of resolved. | Aug 10, 2023 | Sep 10, 2023 |
Kaseya BMS Tickets Opened Last 90 Days Per Tech | This widget will show you the tickets that were opened in the last 90 days per technician | Jan 29, 2023 | Mar 01, 2023 |
Tickets Not Updated Previous 6 Days Kaseya BMS | This widget will show all of the tickets that were updated more than 6 days ago and are not completed/closed | Jan 26, 2023 | Mar 01, 2023 |
Kaseya BMS Average Resolution Hours - Today | Average Resolution Hours In Today | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Tickets Opened vs Closed - 240 Day Trend By Month | This widget will show you the trends between your opened and closed tickets for the last 240 days | Jan 29, 2023 | Mar 01, 2023 |
Open Tickets By Client Kaseya BMS | This widget will show you the list of your client's open ticket count | Jan 29, 2023 | Mar 01, 2023 |
Ticket Timelogs to Post Kaseya BMS | This card number widget shows the number of tickets to be posted. | Jan 26, 2023 | Mar 01, 2023 |
Open Tickets by Resource Kaseya BMS | A table that lists the count of open tickets by resource | Jan 26, 2023 | Mar 01, 2023 |
Kaseya BMS Average Resolution Hours - Last Week | Average Resolution Hours in Last Week | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Support Desk Unassigned Tickets | This widget will show you the tickets that have no assignee. | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Open Tickets | This widget will show all of your open tickets. | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Awaiting First Contact | This widget will show you the count of tickets awaiting for first contact | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Kill Rate % Last 7 Days | This gauge shows the kill rate (closed / open) per day over the last 7 days. | Jan 29, 2023 | Mar 01, 2023 |
In Progress Tasks Kaseya BMS | This is a count of tasks with a status of In Progress | Jan 26, 2023 | Mar 01, 2023 |
Kaseya BMS What's In Progress? | This number card counts the number of in-progress tickets. | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Average First Response Today | This card number shows Average First Response today | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Prolonged Time Entry [Bot] | A table showing the list of time entries created in the last 24 hours with more than 2 hours of actual work. This is for the bot of the same name. | Jan 25, 2023 | Mar 01, 2023 |
Kaseya BMS Same Day Resolution % - Last 7 Days | This will show you the % of your same day resolution for the last 7 days | Jan 29, 2023 | Mar 01, 2023 |
Kaseya BMS Open vs Closed Previous Week | A column chart showing the count of open and closed tickets in the previous week | Jan 26, 2023 | Aug 24, 2023 |
Kaseya BMS Tickets Not Updated Previous 6 Days | This widget will show all of the tickets that were updated more than 6 days ago and are not completed/closed | Jan 29, 2023 | Apr 13, 2023 |
Team GPS -P3 Response SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 3 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. | May 15, 2023 | Jun 14, 2023 |
Kaseya BMS Customer Note Added [Bot] | A table showing the list and details of tickets wherein client has already responded, updated, or even added a note. This is for the bot of the same name. | Jan 16, 2023 | Apr 26, 2023 |
Kaseya BMS Too Many In Progress [Bot] | A table showing the count of in progress tickets grouped per technician. This is for the bot of the same name. | Jan 16, 2023 | Apr 26, 2023 |
Team GPS - Same Day Close Ticket Details Last 7 Days | Kaseya BMS | Same Day Close Ticket Details for your team with our intuitive widget. This gauge displays the number of tickets closed on the same day they were opened, per member resources. | May 15, 2023 | Jun 14, 2023 |
Team GPS -P1 Response SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 1 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. | May 15, 2023 | Jun 14, 2023 |
Team GPS - Member First Touch Resolution Last 7 Days Ticket Details | Kaseya BMS | Member Details with Drill through for ticket id, board name, summary resolved by, resolved date, and time_entry count. Shows a count of tickets resolved by a member that has equal to or less than 1-time entries. | May 15, 2023 | Jun 14, 2023 |
Team GPS -P3 Resolution SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 2 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. Priority is based on the settings on the Team GPS settings. | May 15, 2023 | Jun 14, 2023 |
Team GPS -P1 Resolution SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 1 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. Priority is based on the settings on the Team GPS settings. | May 15, 2023 | Jun 14, 2023 |
Team GPS - Resolved Tickets Last 7 Days | Kaseya BMS | Member Details with Drill through for ticket id, board name, summary resolved by, and resolved date | May 15, 2023 | Jun 14, 2023 |
Team GPS -P2 Resolution SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 2 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. Priority is based on the settings on the Team GPS settings. | May 15, 2023 | Jun 14, 2023 |
Team GPS -P2 Response SLA Compliance Ticket Details - Last 7 Days | Kaseya BMS | Priority 2 SLA Compliance for each team member over the last 7 days. Gain insight into individual performance with a clear and concise visual representation of compliance levels. | May 15, 2023 | Jun 14, 2023 |
Team GPS - Billable Utilization Last 7 Days | Kaseya BMS | Shows Billable Time per member last 7 days. | May 16, 2023 | Jun 15, 2023 |
Team GPS Unscheduled Leave Last 7 Days | Kaseya BMS | Count unscheduled leave for the last 7 days per member. Count if the time entry charge or work role is as selected as PTO in the settings. | May 16, 2023 | Jun 15, 2023 |
Team GPS - Average Billable Hours Last 7 Days | Kaseya BMS | Shows a detailed breakdown of billable hours last 7 days per member | May 16, 2023 | Jun 15, 2023 |
Team GPS - Productive Time - Last 7 Days | Kaseya BMS | Shows Productive Time per member last 7 days. | May 16, 2023 | Jun 15, 2023 |
Team GPS Late Time Entry Count Last 7 Days | Kaseya BMS | This report shows the number of late time entries for each member over the past 7 days. Late time entries are calculated as the difference between the start time and the date created time of the time entries. | May 16, 2023 | Jun 15, 2023 |
Tickets Not Updated - Last 48 Hours (Kaseya BMS) | Tickets Not Updated in Last 48 Hours | Oct 06, 2022 | Dec 10, 2022 |
Kaseya BMS Stale Tickets [Bot] | A table showing the list of tickets that don't have an update in the last 3 days, grouped per resource. This is for the bot of the same name. | Jan 24, 2023 | Jun 15, 2023 |
Kill Rate % Today | Kaseya BMS | A card number displaying the ratio of closed to open tickets today | Jan 19, 2023 | Aug 24, 2023 |
Tickets To Be Worked On | This widget is a count of tickets that are still not completed and has no completion date. | Aug 10, 2023 | Sep 10, 2023 |
Breached Response SLA | This widget is a count of tickets currently open (no completion date) and with a first response target time in the next 30 minutes or have already passed the first response target time. | Aug 10, 2023 | Sep 10, 2023 |
Tickets Worked On Yesterday | This widget is a progress tracker to show count of distinct tickets with time entries from yesterday. | Aug 10, 2023 | Sep 10, 2023 |
Kill Rate % | Kaseya BMS | A card number displaying the ratio of closed to opened tickets for the last 7 days. | Jan 18, 2023 | Aug 24, 2023 |
Average Time to Response - Last Month | This widget is a average of the hours to response. This calculates on the time to response, which is determined by the SLA attached to the ticket. If the SLA is 24/7 then this pulls in calendar hours. If the SLA is business hours, then it pulls in hours as determined by business hours (0 is opened and resolved outside of business hours). | Aug 17, 2023 | Sep 10, 2023 |
Kill Rate % Last 7 Days Kaseya BMS | This gauge shows the kill rate (closed / open) per day over the last 7 days. | Jan 26, 2023 | Aug 24, 2023 |
Tickets Worked On - Current Day | This widget is a Progress tracker to show count of distinct tickets with time entries from today. | Aug 10, 2023 | Sep 10, 2023 |
Average Time to Resolution - Last Month | This widget is a average of the hours to resolution. This calculates on the time to resolution, which is determined by the SLA attached to the ticket. If the SLA is 24/7 then this pulls in calendar hours. If the SLA is business hours, then it pulls in hours as determined by business hours (0 is opened and resolved outside of business hours). | Aug 10, 2023 | Sep 10, 2023 |
Kill Rate - Last 7 Days | This widget shows the kill rate in the last 7 days. | Aug 10, 2023 | Sep 10, 2023 |
Completed Yesterday | This widget is a count of Completed Yesterday tickets. | Aug 10, 2023 | Sep 10, 2023 |
Hours Today | This widget is a progress traker to show sum of hours actual worked today. | Aug 10, 2023 | Sep 10, 2023 |
Stale Tickets | Kaseya BMS | A card number widget displaying the count of tickets with no completed date and no activity in 3 days. | Jan 20, 2023 | Aug 24, 2023 |
Open & Closed This Month | This widget is a progress tracker to show the count of tickets that are opened this month and are already closed or completed. | Aug 10, 2023 | Sep 10, 2023 |
Hours Yesterday | This widget is a progress tracker to show sum of hours actual worked yesterday. | Aug 10, 2023 | Sep 10, 2023 |
Average First Response MTD | This widget displays the number average first response in the current month. | Aug 10, 2023 | Sep 10, 2023 |
MTD Time Tracked | This widget displays the month to date time tracked per technician. | Aug 10, 2023 | Sep 10, 2023 |
Hours Last Month | This is a sum of hours actual worked yesterday. | Aug 10, 2023 | Sep 10, 2023 |
Tickets Touched Last Month | This is a count of distinct tickets with time entries from yesterday. | Aug 10, 2023 | Sep 10, 2023 |
Completed This Month | This widget is a count of tickets with a resolution date of today. Resolution dates are assigned by setting a ticket to a status mapped to the SLA event of resolved. | Aug 10, 2023 | Sep 10, 2023 |
Breached Resolution SLA | This widget is a count of tickets currently open (no completion date) and with a resolution target time in the next 30 minutes or have already passed the resolution target time. | Aug 17, 2023 | Sep 10, 2023 |
Top 10 Active Client MTD | This widget displays the top 10 most active clients in the current month. | Aug 10, 2023 | Sep 10, 2023 |
MTD Open vs Complete | This widget displays the open and complete tickets in the current month. | Aug 10, 2023 | Sep 10, 2023 |
Average Resolution - Last 7 Days | This gauge is an average of the hours to resolution. | Aug 10, 2023 | Sep 10, 2023 |
Completed MTD by Technician | This widget is a count of tickets completed month to date by technician. | Aug 10, 2023 | Sep 10, 2023 |
Open Tickets (Kaseya BMS) | This widget will show all of your open tickets. | Oct 07, 2022 | Oct 06, 2023 |
Same Day Resolution % - Last Weekday | Kaseya | This number card widget shows the Same Day Resolution % on the Last Weekday. | Aug 20, 2023 | Sep 22, 2023 |
Kill Rate % Last 7 Days | Kaseya | This gauge shows the kill rate (closed / open) per day over the last 7 days. | Aug 20, 2023 | Sep 22, 2023 |
SLA Open | Kaseya | A card number widget displaying the count of tickets open. | Aug 20, 2023 | Sep 22, 2023 |
Tickets Waiting | Kaseya | This card widget displays the count of tickets in waiting status. | Aug 20, 2023 | Sep 22, 2023 |
Tickets Pending Response | Kaseya | A card number widget displaying the count of tickets with no first response actual time. | Aug 20, 2023 | Sep 22, 2023 |
Same Day Resolution % - Today | Kaseya | This number card widget shows the Same Day Resolution % on the current day. | Aug 20, 2023 | Sep 22, 2023 |
Tickets Breached Resolution (1 - 10 Hours) - Kaseya | This widget shows Breached Resolution's tickets | Aug 18, 2023 | Sep 22, 2023 |
Tickets Pending Resolution | Kaseya | A card number widget displaying the count of unresolved tickets. | Aug 20, 2023 | Sep 22, 2023 |
Kaseya User Name | Kaseya BMS Ticket Stat Lite | Jun 27, 2022 | Dec 10, 2022 |
Kaseya BMS Internal Account | Slicer shows list of accounts for internal accounts filtering, using Kaseya BMS Ticket Stat dataset. | Jan 23, 2023 | Feb 27, 2023 |
Kaseya BMS Project Number and Name | A Multi-Select Project Number and Name slicer for Kaseya BMS taken from Kaseya BMS Task Data | Jan 27, 2023 | Feb 27, 2023 |
Kaseya BMS Department | A slicer showing the list of departments using Kaseya BMS Ticket Stat dataset. | Jan 23, 2023 | Feb 27, 2023 |
Kaseya BMS Queue Slicer | Dataset used is the Kaseya BMS Ticket Stat Lite | Jun 20, 2022 | Aug 24, 2023 |
Current Logged In User for Kaseya BMS | Slicer showing the name of the Current Logged in User. For Admins, this will show all users | Apr 05, 2023 | Apr 06, 2023 |
Kaseya BMS Assignee | Slicer that shows the list of assignees using the Kaseya BMS Ticket Stat dataset. | Jan 23, 2023 | May 15, 2023 |
Kaseya BMS Company Slicer | A Multi-Select company slicer for Kaseya BMS. | Jan 27, 2023 | May 17, 2023 |
Kaseya BMS Employee Slicer | Kaseya BMS Employee Slicer | Aug 10, 2023 | Aug 10, 2023 |