MSPBots WIKI : Simplesat Public Datasets
Here are the published or Alpha version Simplesat datasets that you can use to create the widgets and dashboards
In total, there are 3 publish/alpha Datasets
| Name | Description | Created Date | Last updated | Fields |
|---|---|---|---|---|
| SimpleSat Answers - Legacy | This is a legacy dataset. Please use the SimpleSat Answers dataset instead. Simplesat Answers Dataset contains answers to individual customer survey questions. | May 26, 2022 | Dec 03, 2023 | ["id", "ip_address", "created", "modified", "is_primary", "rating", "channel", "answer_label", "sentiment", "session", "survey_name", "survey_modified", "question_title", "question_metric", "question_type", "question_modified", "follow_up_answer_question_type", "follow_up_answer_question_title", "follow_up_answer_question_modified", "follow_up_answer_modified", "follow_up_answer_comment", "comment", "customer_name", "customer_email", "customer_modified", "customer_company_name", "ticket_id", "ticket_subject", "external_ticket_id", "ticket_team_member_external_id", "ticket_team_member_name", "ticket_team_member_email", "csat_score", "net_promoter_score", "sync_time"] |
| Simplesat Answers - API | ODS Dataset which generated from Simplesat Answers | Sep 06, 2022 | Sep 06, 2022 | ["id", "tenant_code", "sync_time", "other_id", "created", "question_id", "question_modified", "question_title", "question_metric", "question_type", "sentiment", "channel", "customer_id", "customer_modified", "customer_name", "customer_email", "customer_company_name", "ticket_id", "ticket_external_id", "ticket_subject", "ticket_collaborators", "ticket_team_member_id", "ticket_team_member_name", "ticket_team_member_email", "ticket_team_member_external_id", "ip_address", "is_primary", "rating", "survey_id", "survey_modified", "survey_name", "session", "answer_label", "tags", "modified", "reason", "follow_up_answer_id", "follow_up_answer_modified", "follow_up_answer_comment", "follow_up_answer_question_id", "follow_up_answer_question_modified", "follow_up_answer_question_title", "follow_up_answer_question_type", "comment", "ticket_custom_attributes_board", "ticket_custom_attributes_department", "ticket_custom_attributes_zendesk_channel"] |
| SimpleSat Answers | Simplesat Answers Dataset contains answers to individual customer survey questions. | Nov 03, 2023 | Nov 07, 2023 | ["id", "ip_address", "created", "modified", "is_primary", "rating", "channel", "answer_label", "sentiment", "session", "survey_name", "survey_modified", "question_title", "question_metric", "question_type", "question_modified", "follow_up_answer_question_type", "follow_up_answer_question_title", "follow_up_answer_question_modified", "follow_up_answer_modified", "follow_up_answer_comment", "comment", "customer_name", "customer_email", "customer_modified", "customer_company_name", "ticket_id", "ticket_subject", "external_ticket_id", "ticket_team_member_external_id", "ticket_team_member_name", "ticket_team_member_email", "csat_score", "net_promoter_score", "sync_time"] |