Access to some ConnectWise APIs for products and services like ConnectWise MDR and ConnectWise CPQ (formerly known as ConnectWise Sell) API are currently limited to members of the ConnectWise Invent program. Unfortunately, this means MSPbots, along with other vendors outside the Invent program, does not have access to the APIs at this time. As a result, we currently do not have direct integrations with these ConnectWise tools and software.
What We’re Doing
We are actively working with ConnectWise to gain access to the APIs. However, at this time, we do not have a confirmed ETA for when this access will be granted. In the meantime, if you would like to have more information on the status of the API access, we encourage you to reach out to your ConnectWise representative and request they open up the APIs to third-party vendors. You can also reach out to your MSPbots Account Manager or Customer Success Manager for the latest updates.
We appreciate your patience as we continue to pursue access and explore alternative ways to meet your integration needs.
Workaround
You can create datasets by exporting data from ConnectWise and then uploading it to MSPbots manually.
- Set up the Microsoft OneDrive or Dropbox connection to MSPbots.
- Export a CSV copy of the dataset from the ConnectWise software.
- Upload the CSV file to MSPbots via OneDrive or Dropbox.