The MSPbots and Rewst integration enables MSPbots to automatically trigger workflows in Rewst each time specific criteria in the MSPbots BI tools are met. This connection leads to more streamlined workflows from MSPbots to Rewst for MSPs who are clients of both platforms.
This article has instructions on how you can connect MSPbots to Rewst.
Prerequisites
You must have the following to set up the integration successfully:
- Admin role for modifying the settings in the MSPbots app
- Organization ID, Client Secret, and the Trigger ID to send API calls
How to connect Rewst to MSPbots
- Set up a workflow for your MSPbots integration in Rewst.
- Log in to the MSPbots app as an admin and go to Integrations.
- Search for Rewst and click it to open the configuration settings.
- Fill in the following fields:
- Site - Enter engine.rewst.io.
- Organization ID
- Trigger ID
-
Cient Secret
You can get the Orgnization ID, Trigger ID, and Client Secret from your Rewst account.
- Click Save and Sync.
How the integration works
The Rewst integration should be used as part of the bot logic. When the set criteria in the MSPbots app are met, the bot can trigger a call to Rewst via the webhook API, and the corresponding workflow in Rewst is triggered to implement the needed action. MSPbots does not pull data from Rewst throughout this process.